LOCATIONS: Johannesburg

We are looking for candidates who can fulfil the role of a Lead Solution Analyst.


  • Lead the analysis process for complex business areas
  • Proactively build relationships, apply analytical techniques to elicit and validate business (product and service) needs ahead of demand
  • Implement routines to get to know / become an expert in various business processes (e.g. spend time in business and with users)
  • Translate elicited needs and knowledge acquired into user story format that is immediately usable for DevOps teams (right languaging, format for building and testing)
  • Prepare and prioritise the backlog of requirements for the user stories linked to the proposed solutions
  • Proactively scan the internal and external environment to predict change requirements and opportunities for improvement ahead of demand (e.g. market, risk, regulatory, customer, organizational change etc.)
  • Work collaboratively with Tribe Leads (Technical Product / Service Owners) to build a roadmap and vision for the products and services (including detailed analysis requirements and solution scope)
  • Define measures of success and key outcomes for various solutions / changes including detailed acceptance criteria for all features
  • Define testing requirements (pass or fail test cases)
  • Support the development of detailed business cases (including defining solution characteristics, effort estimations etc.)
  • Translate business requirements into an integrated system vision and detailed systems requirements. Detailed system requirements must include all capabilities, interfaces and functionalities within and across technologies
  • Build detailed user stories to be leveraged for system requirements design (modular)
  • Leverage business analysis and modelling tools and apply notation standards such as UML/BPMN to diagrammatically / visually document: business requirements, business processes, system processes and integration
  • Facilitate processes to ensure integrated requirements are socialized, understood and approved across the broad range of stakeholders to be impacted (this includes various processes e.g. risk / governance forums, change council, scrum meetings / DevOps team capability building, solution design sessions etc.)
  • Understand and leverage knowledge on the organisations technical landscape, environment and broader architecture to define integration points across tech stacks for various requirements
  • Work collaboratively with project / program teams, squads, scrum masters and engineers to define backlog, release and DevOps / project planning implications of the requirements development and roadmap (what should happen when)
  • Work as part of the embedded DevOps team to continuously improve system requirements mapping (e.g. leverage input from questions asked etc. to consistently improve the quality of the requirements analysis for easier interpretation by the development teams)
  • Work as part of the embedded DevOps team throughout the design process to review solution design (features and functionality)
  • Facilitate resolution and decision-making during development and testing phases for any change requirements
  • Define the manual testing strategy and test cases for various solutions (where it makes sense to do so)
  • Define and validate quality and testing parameters (+/-) and plans for the solution (socialise and translate these to automation testing teams)
  • Develop Manual Testing frameworks and patterns for the solution
  • Lead the Manual Testing process for various solutions (e.g. execute test cases, analyse results)
  • Provide real time feedback to the DevOps teams on change requirements identified throughout the testing process
  • Review and monitor system stability, resilience etc. throughout the testing process (e.g. integration) and in production
  • Define and monitor overall backlog planning for effective solution delivery
  • Provide Developer and User support during User Acceptance Testing
  • Process Design and Modelling
  • Provide input and or lead the development / improvement of organization wide process design approaches, templates and modelling tools
  • Provide coaching and mentoring across the DevOps team as well as to developing Analysts across the estate
  • Build strong analysis capability across the analysis team Conduct peer reviews and problem-solving within and across the broader team
  • Provide technical subject matter expertise and support in the attraction and recruitment of Analysts for the organization
  • Participate as a subject-matter expert in the development and development planning of the broader analyst team
  • Support the people change teams in the design of adoption processes (Customer, Employee and 3rd Party Adoption of new system requirements)
  • Proactively attract, recruit, develop, retain, reward and deploy and manage a diverse resource base aligned to an ever-evolving tech environment (ahead of demand) where you are the leader


  • Degree or Diploma in Computer Science, Commerce or Business Administration
  • Information Systems Analyst certification from Institute for the Certification of Computing Professionals, expert level
  • Testing Certification (preferred)


  • 10+ years’ business and systems analysis experience
  • 10+ years’ experience in working with multidisciplinary teams
  • Experience in Agile Methodology and working embedded within an Agile team / teams
  • Proven track record in coaching, mentoring and managing people
  • Banking domain experience preferred


  • Expertise in Systems Design and Integration
  • Expertise in Development
  • Expertise in Business Continuity Management and Disaster Recovery
  • Expertise in Governance, Compliance and Audit
  • Expertise in Quality Assurance and Testing
  • Expertise in Systems and Integration design


  • Examining information
  • Documenting facts
  • Adopting practical approaches
  • Articulating information
  • Interacting with people
  • Exploring possibilities
  • Team working
  • Challenging ideas


  • Only open to South African citizens
  • If you have not had a response from us within seven days, please consider your application unsuccessful.